Shipping policy

Shipping Policy

Thank you for shopping with Tailu Store. We work to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders typically require 1–3 business days for processing before shipment. Processing times may vary during holidays, promotional periods, or periods of high order volume.

Shipping Times

Estimated delivery times are typically 7–15 business days after your order has been processed. Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather conditions, or other circumstances outside our control.

Shipping Costs

Tailu Store currently offers free standard shipping on eligible orders within the United States. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, you will receive a shipping confirmation email with details that allow you to follow the progress of your order. Please allow some time for tracking information to update after your order has shipped.

Multiple Packages

In some cases, products in the same order may be shipped separately and may arrive at different times. If this happens, you will not be charged additional shipping fees because the order was divided into multiple packages.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at info@tailustore.com. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

If your package appears to be significantly delayed, lost, or arrives damaged, please contact us at info@tailustore.com with your order number and relevant details so we can review the situation and assist you.

International Shipping

International shipping availability, costs, and estimated delivery times may vary by destination and will be shown at checkout when available. Customers may be responsible for customs duties, import taxes, or other fees imposed by their country.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: info@tailustore.com
Website: tailustore.com